SMOGGO SUPPORT
How can
we help?
From your first question to product support, we’re here for your journey.
FIND WHAT YOU NEED
Support, made
simple.
Choose the path that best fits your question.
01 / ANSWERS
Frequently asked questions.
Find answers about setup, SmogGo AirNeutral Technology, everyday use and care.
Explore FAQs →02 / WARRANTYWarranty support.
Find the details you need to tell us about a product issue.
Request support →03 / GET IN TOUCHTalk to our team.
Questions, feedback or help with your Novus? We’re here.
Contact SmogGo →BEFORE YOU BUY
Check your
car’s socket.
Novus requires an open, compatible 12V car power socket. It does not connect to USB or Type-C.
Explore Novus →ORDERS ON AMAZON
Need order
assistance?
For delivery, tracking or return options on an Amazon order, check your Amazon order. For product and warranty support, contact SmogGo.
Get product support →LET’S TALK
A real conversation.
Whenever you need us.
Monday–Friday, 10:00 AM–6:00 PM